Privacy Policy

Last Updated: July 2, 2025

At www.ihrolk.org, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website and services, including our e-commerce platform and Learning Management System (LMS).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, email address, phone number
• Payment Information: Transaction details (via third-party gateways)
• LMS Data: Course enrollments, progress, and interaction history
• Technical Data: IP address, browser type, cookies, device info

2. How We Use Your Information

Your data may be used for the following purposes:

• To provide and maintain our services
• To process payments and issue receipts
• To monitor and support your learning progress
• To improve website performance and user experience
• To respond to customer service inquiries
• To comply with legal obligations

3. Cookies and Analytics

We use cookies and Google Analytics to:

• Track website traffic and usage behavior
• Store login/session data
• Improve content and personalize your experience

You can manage or disable cookies via your browser settings.

4. Information Sharing

We may share your information with trusted third-party service providers:

• Payment Gateways (e.g. Stripe, PayHere, PayPal)
• Analytics Services (e.g. Google Analytics)
• LMS Hosting Providers

All service providers comply with strict privacy and data protection standards.

5. Data Security

We use industry-standard safeguards to protect your personal data, including:

• SSL encryption (HTTPS)
• Secure password hashing
• Role-based access control

6. Your Rights

You may have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your data
• Restrict or object to certain data uses
• Request data portability (in applicable regions)

To exercise your rights, please contact us (see below).

7. Children’s Privacy

We do not knowingly collect data from children under 16. If we become aware of such data, it will be deleted immediately.

8. Policy Updates

This policy may be updated occasionally. We will notify users via website notice or email where applicable.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:

• Email: ihrosrilanka@gmail.com
• Phone: +94 777 222 382
• Website: www.ihrolk.org

10. Legal Compliance

This Privacy Policy is compliant with the Sri Lankan ICT Act, GDPR (EU), and CCPA (USA) where applicable.